Returns & Exchanges

We want you to be 100% satisfied with your purchase, and stand by the quality of our products. Should you for any reason be unhappy with your purchase we will promptly issue a refund to your credit card or exchange an unsatisfactory product for another one. But we ask that you follow these few reasonable guidelines:

Customers are required to return any merchandise to Isomers via US Postal Service First Class International or Priority Mail International.

For your protection, and to avoid inconveniences to your return we suggest you:


Please ship returns or exchanges to us at:

ISOMERS
105 Tycos Drive.
Toronto, Ontario M6B1W3 Canada
Attn: Returns Department

RAN : _________________
 


Should you have any questions or concerns please contact Customer Service at: Phone 416-787-2465 press “1”,  or by email at Contact Us

 

ORDER PROCESSING ERRORS:

We apologize for any error made in the processing of your order and for any inconvenience it may have caused you. Our friendly Return Policy makes it easy to correct your order. If you’ve received extra items that are not yours, have missing items from your order, have received someone else's order completely or any damaged products please contact us within 5 days from the time you receive your order.